Eater Feature: Amazon’s Changes Implemented at Whole Foods
With Amazon’s takeover of Whole Foods, a number of changes were implemented to increase efficiencies. Some policies were already in place prior to the acquisition, but new rules, like centralizing buying, were imposed by Amazon. Our VP of Customer Success, Kathleen Egan spoke with Eater on the topic of inventory management at Amazon’s Whole Foods and the implications in an article titled Amazon’s Changes to Whole Foods Mean Empty Shelves, Fewer Local Products. Here’s a sneak peak of what Egan had to say:
“In a warehouse, you only need to have what you know you’ll sell. But in a store, consumers want to see plenty, they want shelves to be stocked. There’s a psychology behind it, where you need x-amount of an item on a shelf in order for it to look appealing. There are even minimums where you need different sizes of a product next to each other for the shopper to buy one. If they only see one size — even if it’s the one they want — they might not buy anything.”
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