New [Infographic]: Omnichannel Retail CX Guide

Customer experience is number one in omnichannel retail. With consumers browsing and buying across channels, the experience needs to be cohesive. Our latest infographic lays out the top challenges omnichannel retailers face and how they can overcome them to achieve new levels of success.  

Here’s a sneak peek of what you’ll learn from our infographic: 

  • How high prices encourage nearly three-quarters of shoppers to buy from a separate website 
  • How retailers can understand how effective their displays are using shopper sentiment surveys  
  • Why in-store associate training has such a big impact on conversions  

Check out the full infographic below to learn how you can improve your omnichannel customer experience. 

Wiser's omnichannel retail customer experience infographic

Angelica Valentine

Angelica Valentine is a Marketing Consultant with several years of expertise in the retail sector. Her work has appeared on VentureBeat, Business Insider, SAP, and more. She holds a BA from Barnard College of Columbia University.

Need better data to inform your decisions?

Schedule a Consultation